Digital Products
No Refunds for digital products. If you are having trouble please email us at hello.pinkpalacedesigns@gmail.com
You are not allowed to resell, share, include in a bundle, share in social media groups, modify and resell as your own, sell for profit, giveaway as freebies or in a bundle. This is for personal use only. You may create physical products to sell.
Party Favors
There are no refunds on custom party favors. We guarantee to have party favors delivered by event due date. We will ship according to USPS schedule. We are not responsible for USPS delays, weather conditions, porch/mailbox theft, lost package due to incorrect mailing address and other unforeseeable events.
File Approval
You must approve of all files prior to printing and shipping. We are not responsible for misspellings, incorrect colors wrong photo supplied by you etc.
Physical Products
No refunds on custom physical products.