This page is dedicated to visually responding to reviews placed on etsy.
September 29th, 2023
Issue: Customer printed DTF print was low quality.
Resolution: File quality was upgrade to max resolution for better printing results.
No DTF printer available, however, a test with sublimation was conducted on 100% Polyester
Bottom Line: It is important to inspect the quality of your files prior to printing. Please reach out if you have any questions or comments regarding any digital file Pink Palace Designs creates.
Issue: Customer requested refund and order was canceled and refunded within a minute.
Resolution: Never received a response from the customer.
Bottom Line: If you need assistance please reach out. If you did not receive your file I am happy to help you find it or send it to you. Some apple pay orders may not have an email attached to it. Simply message me and I will manually send your file.