This page is dedicated to visually responding to reviews placed on etsy. 

 

September 29th, 2023

Issue: Customer printed DTF print was low quality.
Resolution: File quality was upgrade to max resolution for better printing results.
No DTF printer available, however, a test with sublimation was conducted on 100% Polyester

Bottom Line: It is important to inspect the quality of your files prior to printing. Please reach out if you have any questions or comments regarding any digital file Pink Palace Designs creates. 

 

September 26th

Issue: Customer requested refund and order was canceled and refunded within a minute. 
Resolution: Never received a response from the customer.

Bottom Line: If you need assistance please reach out. If you did not receive your file I am happy to help you find it or send it to you. Some apple pay orders may not have an email attached to it. Simply message me and I will manually send your file. 

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